FAQ
Have any queries? Â
Check out below for an answer!
Feel free to contact us via IG/FB DMs or drop us an email if you have any burning questions!
WHERE CAN I PURCHASE IT?
Check out these pages:
Order Form (Here)
HOW DO I PAY?
PayLah (Mailing)
PayNow (Mailing)
Cash (Meetup)
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Due to Covid-19, we will be providing free mailing services
IS THERE ANY EXCHANGE OR REFUND?
Exchange & Refunds are done based on a case-by-case basis
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Feel free to email us if you have any questions
WHEN WILL I RECEIVE MY ORDER?
Once your order has been confirmed, we will mail your order to you within 4 to 5 working days
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Due to Covid-19 situation, mailing services maybe delayed
WHERE CAN I COLLECT IF I WANT A MEETUP?
Sengkang MRT Station
Negotiable to somewhere nearer to your area
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Due to Covid-19, we will be providing free mailing services
WHAT CAN I CUSTOMISE?
Coloured sand (Pink, Blue, Grey, Green, Yellow, White)
Artificial Baby Breath (Pink, Blue, Green, White, Purple)
Photo (Personalise)
Letter (Personalise)
HOW WILL THE LETTER/PHOTO LOOK?
Letter
17-19 cm (Height) by 2.88 cm (Width)
Maximum 360 characters (with spaces)
Handwritten by yourself / Printed
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Photo
2.5 cm (Height) by 1.87 cm (Width)
Available in both Landscape & Portrait
WHAT IF I WANT TO ORDER MORE THAN 5 BOTTLES?
Do email us to let us know if you wish to order more than 5 bottles and we will make the necessary arrangement
HOW DO I CONTACT GLASSICALSG
Any enquiry please contact us:
Email: glassicalsg@gmail.com
IG: glassical_sg
FB: Glassical
WhatsApp: +65 8923 9693